Subscription Policy

This Subscription Policy ("Policy") governs all subscription services offered by LegalTemplates.com ("we," "us," or "our"). By subscribing to any of our services, you agree to be bound by this Policy in addition to our Terms of Use and Privacy Policy.

1. Subscription Services Offered

We offer various subscription services including:

• 7 Day Access: Monthly unlimited document access with e-sign and PDF tools
• Pro Yearly: Annual unlimited access billed upfront
• Single Document: One-time purchase for access to a selected document
• Document Package: Optional one-time checkout add-on currently including Document Instructions and a Certificate of Completion

2. Subscription Plans

Current pricing and plan details are reflected on our pricing page and in checkout disclosures. Our current plans and add-on include:

• 7 Day Access: $1.99 charged today and monthly until canceled
• Pro Yearly: $107.00 billed upfront, shown as $8.99/month equivalent
• Single Document: $39.00 one-time for the selected document
• Document Package: $14.95 one-time when selected during checkout

3. Current and Legacy Offer Terms

4. Billing and Payment

Payment Processing:

• All payments processed securely through Stripe
• Accepted payment methods: Visa, Mastercard, American Express, Discover
• Payment information encrypted and stored securely
• PCI DSS compliant payment processing

Billing Cycle:

• 7 Day Access: Billed today and renews monthly at $39.99 unless canceled before the next renewal
• Pro Yearly: Billed once per year at $107.00 unless canceled before renewal
• Single Document: Charged once at $39.00 for the selected document and does not renew
• Document Package: Charged once at $14.95 if selected during checkout
• Billing date based on initial subscription date
• Invoices sent via email after each successful payment

Failed Payments:

• We will attempt to process payment up to 3 times over 7 days
• Email notifications sent for failed payments
• Account access may be suspended after final failed attempt
• Subscription cancelled after 14 days of payment failure
• Update payment method anytime in account settings

5. Automatic Renewal

6. Cancellation Policy

How to Cancel:

• Log into your account dashboard
• Navigate to "Subscription Management"
• Click "Cancel Subscription"
• Follow confirmation prompts
• Receive email confirmation of cancellation

Cancellation Terms:

• Cancel anytime - no cancellation fees
• Access continues until end of current billing period
• No partial month/year refunds for unused time
• Downloaded documents remain accessible
• Account data retained for 90 days after cancellation
• The Document Package does not auto-renew and does not require recurring cancellation

See our dedicated Cancellation Policy for a stand-alone summary of how cancellation timing, legacy trial cancellations, and future renewals are handled.

7. Refund Policy

Billing Issue Review:

• If you believe a billing error or duplicate charge occurred, contact support@legaltemplates.com promptly.
• Include your account email, transaction date, and any invoice or payment reference.
• We may review the account and transaction details and, where appropriate, correct a verified billing error.

See our dedicated Refund Policy for a stand-alone summary of the 7-day money-back guarantee, non-refundable renewal charges, legacy trial conversions, and renewal billing.

8. Account Access and Usage

During Active Subscription:

• Access varies by plan selected
• 7 Day Access and Pro Yearly include broader document, e-sign, and PDF tool access
• Single Document access applies to the selected purchased document and does not create subscription access
• Download documents in the formats available under the selected plan or product
• Save and modify documents
• Access from multiple devices
• Customer support via email

Usage Restrictions:

• Personal or business use only
• No sharing of account credentials
• No commercial redistribution of documents
• No automated downloading or scraping
• Maximum 5 simultaneous device logins

9. Price Changes

• We reserve the right to modify subscription prices
• Existing subscribers receive 30-day advance notice of price increases
• Price changes apply at next renewal period
• Option to cancel before price change takes effect
• Promotional pricing may have different terms

10. Promotional Offers and Discounts

• Promotional rates apply to initial term only
• Regular pricing applies upon renewal
• Cannot combine multiple promotions
• Promotions may have specific eligibility requirements
• We reserve the right to modify or end promotions

11. Account Suspension and Termination

We may suspend or terminate accounts for:

• Violation of Terms of Use or this Policy
• Fraudulent or unauthorized payment methods
• Abusive or excessive usage patterns
• Sharing or reselling subscription access
• Legal requirements or court orders

12. Data Retention and Export

• Account data retained during active subscription
• 90-day retention period after cancellation
• Option to export documents before cancellation
• Permanent deletion after retention period
• No recovery of deleted data possible

13. Taxes

• Prices exclude applicable taxes unless stated
• Sales tax calculated based on billing address
• International customers responsible for local taxes
• Tax-exempt organizations must provide valid documentation
• Tax invoices available in account dashboard

14. Dispute Resolution

For billing disputes or subscription issues:

• Contact support within 60 days of charge
• Provide detailed information about the dispute
• We will investigate and respond within 10 business days
• Escalation process available if not resolved
• Binding arbitration as specified in Terms of Use

15. Contact Information

16. Changes to This Policy

We may update this Subscription Policy from time to time. Material changes will be communicated via:

• Email notification to active subscribers
• Notice on website dashboard
• Updated "Last Modified" date below
• 30-day notice for changes affecting billing